Free same day ground shipping on most online orders over $65
Most orders placed before 2PM Eastern (Monday - Friday) will be shipped the same day.
Does not apply to oversize or overweight items. Some rural addresses may also take longer due to carrier limitations.
In the case of orders requiring additional needs (e.g. address discrepancies, processing issues, suspected fraud), we will contact you via email or phone.
To avoid delays, please respond promptly.
Such orders will ship once the issue is resolved.
- Free shipping available on most items under 15lbs and within dimensional limits.
- Oversized/overweight items will incur extra charges, noted in product descriptions.
- Free insurance up to $100 is included. Additional coverage: $1 per $100 (request in notes at checkout).
- Offer valid for the Contiguous 48 States only.
- Shipments outside the 48 States may have added costs and longer delivery times. We’ll notify you before shipping.
- We do not ship to mail-forwarding services.
- We offer free returns on most items over $50.
| GROUND SHIPPING RATE CHART | ||
|---|---|---|
| Total | Domestic Ground Shipping | |
| $0.00 to $25.00 | $9.95 | |
| $25.01 to $50.00 | $11.95 | |
| $50.01 to $65 | $14.95 | |
| $65.01 or More | FREE | |
| OVERNIGHT SHIPPING CHART | ||||
|---|---|---|---|---|
| Weight Low | Weight High | Overnight Shipping | ||
| 0 LBS | to | 15 LBS | $75.00 | |
| >15 LBS | - | - | Quote 1-800-782-9583 | |
FAQ: Shipping Questions
Q: Which carriers do you use?
A: UPS and USPS are primarily used. UPS shipments include tracking updates. Some rural orders may go through USPS.
Q: Why was my order canceled or changed?
A: Reasons include stock issues, invalid payment info (AVS/CVV mismatch), or unconfirmed edits/queries. Call us at 800-782-9583 for help.
Q: When will my package ship?
A: Orders placed Mon–Fri before 2PM EST usually ship same day. Weekend orders ship Monday. Expedited options available upon request.
Q: Can I ship to a different address?
A: Yes! Enter your billing and shipping details separately during checkout. Leave gift notes or special requests in the notes section.
Q: How do I ship to multiple addresses?
A: Call us after placing the order to arrange multi-address shipping. Mention this in the notes section too. Additional charges apply.
Q: I have a gate or access code. What should I do?
A: Add delivery instructions and gate codes in the notes section during checkout to ensure successful delivery.
If you have questions, call us anytime at 1-800-782-9583.